Terms and Conditions of Service
Last updated: 2026-05-12
The Spanish version of this document prevails in case of discrepancy.
1. What these Terms govern
These Terms and Conditions (the "Terms") govern the relationship between Theo Christopher Belnou, owner of imotrack (the "Provider" or "imotrack"), and those who register and use the platform (the "User").
imotrack is a real-estate portfolio management platform, not a legal, tax or financial advisory service. The reports it generates are supporting documents; responsibility for decisions you take based on them is always yours.
Using the platform implies accepting these Terms in full. If you do not agree, you cannot use the service.
2. Registration, account and access
2.1. How to register
To access imotrack features you need to register with, at minimum, name, email and password. By registering you confirm that the data you provide is accurate and you undertake to keep it up to date.
Registration requires that you expressly accept these Terms and the Privacy Policy by ticking the corresponding checkbox. That checkbox is unticked by default: you must tick it yourself. Without that acceptance you cannot complete registration.
2.2. Multi-user accounts
The account holder (Administrator) can invite other users (Collaborators) to manage the portfolio together. Available roles are "admin", "editor" and "viewer" (read-only access, no possibility to modify data). The Administrator is responsible for the use made by Collaborators they invited: if a Collaborator breaches these Terms, the Administrator assumes that responsibility before imotrack.
2.3. Account security
You are responsible for keeping your credentials confidential and for everything done from your account. The session lasts 30 days from last access; after that time, it closes automatically and you have to log in again.
3. What imotrack offers you
3.1. Current features
The current version of imotrack includes:
- Registration and management of properties, rooms, contracts, tenants, guarantors and managers.
- Four lease types: long-term residential, coliving, short-term seasonal and holiday. The applicable rules differ for each: it is up to you to verify which applies to you.
- Master contracts with per-room sub-contracts for coliving.
- Management of income, expenses and mortgage credits.
- Automatic import of contracts and invoices via AI (AWS Bedrock, Frankfurt region).
- Generation of rental receipts in PDF: these are internal management documents, with no official value.
- Tax export: data for Modelo 100 (resident IRPF) and per-property reports. Modelo 210 profile for non-residents.
- Email alerts for contract expiry and unpaid rent, configurable from the platform.
- Profitability dashboard: cash flow, ROI, occupancy rate.
- Data export in ZIP (JSON + CSV) for portability.
3.2. AI import
imotrack uses AI to automatically extract information from documents you upload: contracts, invoices, ID documents. Processing is done by AWS Bedrock in the eu-central-1 region (Frankfurt) and the data is not used to train models.
AI can make mistakes. You are responsible for reviewing extracted data before using it. imotrack assumes no responsibility for extraction errors the user has not verified.
3.3. Tax export - What it covers and what it does not
Reports and exports generated by imotrack are support tools to prepare your return. They are not tax filings, do not constitute tax advice and do not exempt you from verifying your situation with a professional if in doubt. Tax coverage by residence profile is detailed in the Privacy Policy.
4. Beta phase - Special conditions
imotrack is currently in a private, free beta phase. During this phase:
- Fully free access, no credit card or other payment method required.
- We do not guarantee continuous or uninterrupted availability. The service may go down for maintenance, updates or technical issues without notice.
- We make daily automatic backups but do not guarantee data integrity in case of a major system failure. We recommend exporting your data periodically.
- We may modify, suspend or remove features during the beta, with as much notice as possible.
By registering for the beta you accept these limitations. imotrack assumes no responsibility for data loss or service interruptions during this phase.
5. Pricing and subscription model
5.1. Available plans
When the beta ends, access to imotrack will become paid. Planned plans are:
| Plan | Billing | Conditions |
|---|---|---|
| Monthly | Monthly, automatic renewal | Cancellable at any time. Access continues to the end of the paid period. |
| Annual | Annual, automatic renewal | Discount on monthly rate. Amount per current Economic Annex. |
Specific prices are published in the Economic Annex, accessible from the platform pricing page. Pricing is based on the number of properties managed, per current Annex tiers.
5.2. Automatic renewal and cancellation
Subscriptions renew automatically at the end of each period. We will notify you by email at least 7 days before renewal. You can cancel at any time from your account settings: access remains until the end of the paid period.
5.3. Right of withdrawal
If you contract imotrack as a consumer under Spanish Royal Legislative Decree 1/2007 (TRLGDCU), you have 14 calendar days from contracting to withdraw without justification (art. 102 TRLGDCU). To exercise it, write to [email protected] within that period. We refund the full amount within 14 days of receiving your request.
5.4. Price changes
If we modify plan prices, we will notify you at least 30 days in advance. If you do not accept the new prices, you may cancel before they take effect without penalty.
6. What you must (and must not) do as a user
By using imotrack you undertake to:
- Use it only for lawful purposes compatible with these Terms.
- Not enter false data or data of third parties without their consent.
- Inform your tenants, guarantors and other third parties whose data you enter into the platform that their data will be processed by imotrack. This is your legal obligation, not ours: it is in the DPA in Annex I.
- Verify the rules applicable to each lease type you manage.
- Review the data extracted by AI before using it.
- Keep your account and property data up to date.
- Not reverse-engineer or attempt to access imotrack internal systems.
7. Intellectual property
imotrack and all its content (code, design, texts, logos, brand) belong to Theo Christopher Belnou and are protected by Spanish intellectual-property and trademark law. Contracting the service does not give you any rights over the platform beyond the use these Terms contemplate.
Your data is yours. imotrack acquires no rights over it beyond what is necessary to provide the service and the DPA in Annex I.
8. Limitation of liability
To the maximum extent permitted by law, imotrack assumes no liability for:
- Service interruptions or failures, especially during the beta phase.
- AI extraction errors the user has not verified.
- Tax or legal consequences of using reports generated by the platform.
- User breaches towards their tenants, public authorities or other third parties.
- Data loss due to causes outside imotrack reasonable control (hardware failures, cyberattacks, force majeure).
In no case will imotrack total liability to the user exceed the total amount the user has paid in the 12 months prior to the event giving rise to the claim.
9. Suspension and termination
imotrack may suspend or terminate a user access (with notice where possible) in these cases: non-payment 15 days past due; breach of these Terms or unlawful use; or user request.
If the contract is terminated, you have 30 days to export your data through the platform download function. After that, data is anonymised or deleted under the Privacy Policy. You can request account deletion at any time from Account > Privacy: there is a 7-day grace period to cancel the request. Financial records are kept 6 years under art. 30 of the Spanish Commercial Code.
10. Modifications to the service and these Terms
We may modify service features and these Terms. Changes to the Terms will be communicated at least 15 days in advance. If you do not accept the changes, you may terminate before they take effect without penalty. Continuing to use the service afterwards implies acceptance.
11. Upcoming features - Enabling clauses
The following features are on our roadmap. We include them in these Terms so the contractual basis is established from the start.
11.1. Lease contracts
imotrack may generate draft lease contracts from templates adapted to Spanish Law 29/1994 on Urban Leases (LAU). These are working drafts: they do not replace legal judgement. Responsibility for the final contract belongs to the landlord.
11.2. Electronic signature
Advanced (AES) or qualified (QES) electronic signature may be integrated under Regulation (EU) 910/2014 (eIDAS). Signed documents will have the evidential value corresponding to the signature level used under that Regulation.
11.3. Savings suggestions
With your express consent, imotrack may analyse the utility invoices you have on the platform to offer comparisons and optimisation suggestions. This purpose is different from tax management and will require your independent consent.
11.4. Provider marketplace
You will be able to access providers of utilities, insurance and other services from the platform. If imotrack receives remuneration for that intermediation, we will inform you clearly and visibly before you use that feature.
11.5. Tenant communications
You will be able to send communications to your tenants from the platform: receipts, reminders, notices. imotrack acts as the technical sender; the sender for all purposes remains you. The tenant can object to receiving these communications at any time.
11.6. Sign-in with Google (OAuth)
imotrack plans to add the option of signing in with a Google account (OAuth 2.0). When registering with this method, there is no need to enter name, email and password manually; imotrack will receive that data directly from Google with your authorisation. Use of the platform remains subject to these Terms.
12. Applicable law and jurisdiction
These Terms are governed by Spanish law. For any dispute, the parties submit to the courts of Valencia, waiving any other jurisdiction, unless consumer rules establish a different one to the user benefit.
The European Commission provides an online dispute resolution platform for European consumers: https://ec.europa.eu/consumers/odr.
ANNEX I - Data Processing Agreement (DPA)
Under article 28 of Regulation (EU) 2016/679 (GDPR).
A. Parties
| Data controller | The User registered on imotrack in their capacity as landlord. |
|---|---|
| Data processor | Theo Christopher Belnou (NIF Y8506543F), owner of imotrack. Address: Carrer de Francesc Sempere, 4, Valencia. |
B. Subject matter
The Controller instructs the Processor to process personal data of tenants, guarantors and other third parties linked to its lease contracts, exclusively to provide the imotrack service features described in section 3 of these Terms.
C. Nature and purpose
Processing consists of storing, organising, processing and displaying third-party data the Controller enters in the platform, including automated extraction of information via AI from uploaded documents. The purpose is exclusively the real-estate portfolio management of the Controller.
D. Categories of data processed
- Identification of tenants and guarantors: name, surname, DNI/NIE/passport, nationality.
- Contact: postal address, email, phone.
- Economic data: bank account, agreed rent, deposits and guarantees.
- Scanned documentation: ID documents (DNI, NIE, passports), lease contracts, utility and service invoices, receipts and payment proofs, bank and credit offers, loan amortisation tables, bank statements, and any other document the user decides to upload to the platform.
E. Duration
This Agreement is in force while the Controller has an active account on imotrack. On termination, the Processor returns or deletes all data processed on the Controller behalf, unless the law requires retention.
F. Processor obligations
imotrack undertakes to:
- Process data only on the Controller instructions.
- Not disclose data to third parties without the Controller authorisation, unless legally required.
- Apply the security measures required by art. 32 GDPR.
- Not subcontract processing without prior notice to the Controller. The current sub-processor list is in the Privacy Policy.
- Help the Controller respond to rights exercise requests from their tenants.
- Return or delete data on termination.
Make available to the Controller all information necessary to demonstrate compliance with the obligations in art. 28 GDPR, and allow and facilitate audits or inspections, including those by auditors authorised by the Controller, with reasonable notice of at least 15 business days, maximum frequency of once a year unless justified cause, and costs borne by the Controller (art. 28.3.h GDPR).
G. Controller obligations
The user undertakes to:
- Inform their tenants, guarantors and other third parties whose data they enter into imotrack that their data will be processed by the platform, under arts. 13 and 14 GDPR.
- Ensure that the processing of data they entrust to imotrack is lawful.
- Not enter special categories of data (art. 9 GDPR) unless strictly necessary and with sufficient legal basis.
H. Authorised sub-processors
The Controller authorises imotrack to use the sub-processors identified in the Privacy Policy (Hostinger, Supabase, AWS Bedrock / Anthropic, Google, Meta). imotrack will notify the Controller at least 15 days in advance of any change in the sub-processor list.
I. International transfers
Identified sub-processors process data within the EEA or under adequate safeguards under Chapter V GDPR (Standard Contractual Clauses). Details are in the Privacy Policy.
J. Security breaches
If imotrack detects a security breach that may affect data it processes on the Controller behalf, it will notify you without undue delay and within a maximum of 72 hours from becoming aware, providing all available information so you can assess whether it must be notified to the AEPD.